Shipping policy
Shipping Methods & Carriers
We offer international shipping from Poland via International Postal System and DPD (for deliveries within the EU). Our goal is to process and ship all orders as quickly as possible. Orders are typically dispatched within 8-14 business days from the date of purchase.
Delivery Times
Estimated delivery times vary depending on the destination country:
- Europe: 4-10 business days
- United Kingdom: 14-21 business days
- USA: 8-21 business days (depending on the state)
- Canada: 14-30 business days
- South America: 21-30 business days
- Australia: 21-30 business days
- Asia: 21-30 business days
- Africa: 21-30 business days
Please note that delivery times are estimates and may be affected by factors such as customs processing, holidays, and local delivery conditions.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and package weight. Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please note that tracking updates may vary depending on the shipping carrier and destination country.
Customs & Import Duties
International orders may be subject to customs duties and import taxes. These charges are determined by the customs authorities of the destination country and are the responsibility of the customer. We are not responsible for any delays caused by customs processing.
Shipping Issues & Lost Packages
If your order has not arrived within the estimated delivery time, please contact us, and we will assist you in tracking your package. We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier.