Terms & Conditions

Terms and Conditions of Hareliso Online Store

1. General Provisions

1.1. These terms and conditions establish the rules for using the Hareliso online store, available at [website address].

1.2. The Hareliso online store is owned by Lulano Gabriela Orzechowska, with its registered office at [address]. You can contact us via [email address] or by mail sent to the above address.

1.3. By using the Hareliso online store, the Customer accepts these terms and conditions and agrees to comply with them.

2. Orders

2.1. To place an order in the Hareliso online store, the Customer should fill out the order form, providing the necessary contact details and order specifics.

2.2. The Hareliso online store will confirm the acceptance of the order by sending a confirmation to the email address provided by the Customer.

2.3. Orders are processed based on the available information regarding the product's availability. In the event of the inability to fulfill an order, the Hareliso online store will inform the Customer and refund any payment made.

3. Prices and Payments

3.1. All prices displayed in the Hareliso online store are in the local currency and include the applicable VAT.

3.2. The Customer can make a payment for the order using the available payment methods offered in the online store.

3.3. The Hareliso online store ensures secure payment methods and protects the confidentiality of the Customer's personal data.

4. Delivery

4.1. The Hareliso online store provides international shipping. Details on shipping time and costs can be found in the shipping section.

4.2. The Hareliso online store makes every effort to ensure that ordered goods are delivered within the specified timeframe. However, the store shall not be held responsible for any delays caused by circumstances beyond its control.

4.3 By accepting the regulations of the Hareliso store, the buyer grants Lulano Gabriela Orzechowska, at the time of purchase, the authority to conclude, on a one-time basis, an agreement with the company responsible for the paid delivery of the order, in the name and on behalf of the buyer.

5. Returns

5.1. The Customer has the right to withdraw from the contract without providing a reason within 14 days of receiving the ordered goods.

5.2. To exercise the right of withdrawal, the Customer should submit a written statement or an electronic form of withdrawal to the Hareliso online store before the expiration of the 14-day period from receiving the goods.

5.3. In the case of withdrawal, the Customer is responsible for returning the goods at their own cost, in an undamaged and complete condition, along with proof of purchase.

5.4. The Hareliso online store will refund the Customer the amount corresponding to the value of the returned goods within 14 days from receiving the withdrawal statement. The refund will be made using the same payment method used by the Customer for the purchase, unless the Customer explicitly agrees to a different refund method.

Read details about shipping & returns.

6. Complaints

6.1. The Customer has the right to file a complaint regarding purchased goods in case of physical or legal defects.

6.2. In the event of a defect, the Customer should promptly contact the Hareliso online store, providing precise information regarding the complaint.

6.3. The Hareliso online store will handle the complaint in accordance with applicable laws and take appropriate actions, such as repair, replacement of goods, or refund.

7. Liability

7.1. The Hareliso online store shall not be held liable for damages arising from non-delivery or delays in the delivery of goods due to force majeure or circumstances beyond its control.

7.2. The Hareliso online store shall not be held liable for damages resulting from improper use of purchased goods by the Customer.

8. Personal Data Protection

8.1. The Hareliso online store ensures the protection of the Customer's personal data in accordance with applicable data protection regulations. Detailed information on this matter is available in the Privacy Policy of the online store.

Read more about Privacy Policy

9. Changes to the Terms and Conditions

9.1. The Hareliso online store reserves the right to modify these terms and conditions at any time. Updates will be published on the store's website.

 

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